Privacy Policy

This privacy policy outlines how Balanced Mental Wellness uses and protects any information you provide while interacting with our website.

Your Privacy Matters

We at Balanced Mental Wellness are committed to safeguarding your privacy. Any information you share when using our website will only be used in accordance with this policy. We may update this policy periodically, so please revisit this page to stay informed. This policy is effective as of 12/5/2024.

What Information We Collect

To better understand your needs and provide optimal service, we may collect the following information:

  • Name

  • Contact details (email address, phone number)

  • Demographic information (postcode, preferences, interests - optional)

  • Medical conditions (optional - only if you choose to share on the contact form)

  • Information relevant to surveys and offers (optional)

How We Use Your Information

The information we collect helps us:

  • Respond to your inquiries about our services.

  • Maintain internal records.

  • Improve our products and services based on user feedback.

  • Send occasional promotional emails about new offerings or relevant information (with your consent).

  • Conduct market research to better understand your needs (with your consent).

  • Personalize your website experience based on your interests (optional).

We Never Share Your Information

We value your trust and will never sell, share, or lease your personal information to third parties without your permission or unless legally required. We may offer promotional information from trusted partners we believe align with your interests, but only with your explicit consent.

Your Information Security

We are committed to protecting your information. We implement appropriate physical, electronic, and managerial procedures to safeguard the information we collect online. Our online forms are built and hosted on a secure platform Zoho, which is HIPPA compliant.

About Cookies

Cookies are small files that may be placed on your device with your permission. They gather information about website traffic and user preferences. Cookies allow us to tailor our website to your needs and enhance your user experience.

You have the option to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your settings to decline them if you prefer. However, this may limit your ability to fully interact with our website.

External Links

Our website may contain links to other relevant websites. Once you click on these links, you are leaving our site and entering another. We have no control over the privacy practices of these external websites. It's important to review their privacy policies before sharing any personal information.

Clinical Communication

Please note: This website is intended for general informational purposes and is not a substitute for clinical communication. Our "Consultation" form is not monitored by clinical staff and should not be used for questions regarding your specific healthcare needs. Current patients should contact us directly at (303) 481-3489 or use the Patient Portal for all clinical communication.

Establishing a Patient Relationship

This website is for informational purposes only and managed by non-clinical staff. Filling out the Consultation form, sending emails for information, or speaking with a non-clinical staff member does not establish a patient relationship with Balanced Mental Wellness.

Controlling Your Information

You have options regarding the collection and use of your personal information:

  • Unsubscribe from promotional emails using the "unsubscribe" link provided.

  • Opt-out of receiving marketing communications by contacting us at admin@balancedmentalwellness.com.

  • Request details of the information we hold about you under applicable data protection laws (a small fee may apply).

To access, update, or correct your information, or to submit any privacy-related inquiries, please contact us at:

  • Email: admin@balancedmentalwellness.com

  • Mailing Address: Balanced Mental Wellness Privacy Officer 3470 S Sherman St., Ste 3, Englewood, CO 80113

We will promptly address any inaccuracies or concerns regarding your information.

Changes to this Policy

We reserve the right to modify this privacy policy at any time. Any updates will be posted on this page.

By using our website, you acknowledge and agree to the terms of this Privacy Policy.